Refund & Returns Policy

Effective Date: July 4, 2024

Welcome to Blue Light Guard! We are committed to providing you with high-quality Blue Light Filter Glasses for gamers. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refunds and Returns Policy carefully to understand your rights and our procedures.

Returns

Conditions for Returns

To be eligible for a return, your item must meet the following conditions:

  • Original Condition: The item must be unused and in the same condition that you received it.
  • Original Packaging: The item must be in the original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required.

Timeframe for Returns

You have 30 calendar days from the date you received your item to initiate a return.

Return Process

  1. Initiate a Return
    • Contact our customer support at [admin@bluelightguard.shop] to request a return authorization. Please include your order number and reason for the return.
  2. Prepare Your Return
    • Once your return is authorized, securely pack the item in its original packaging, including all accessories, manuals, and documentation.
  3. Ship the Item
    • Ship the item to the following address:mathematicaCopy codeBlue Light Guard 55 Terry Lane Brooklyn, New York, 11222
    • We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.

Refunds

Conditions for Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. Refunds are granted under the following conditions:

  • Approval: If your return is approved, we will initiate a refund to your original method of payment.
  • Non-Approval: If the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error, your return will not be approved.

Refund Timeframe

Refunds will be processed within 14 business days from the date we receive your returned item. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

Fees and Costs

  • Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Restocking Fees: No restocking fees will be applied.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [admin@bluelightguard.shop].

Non-Returnable Items

Certain items are non-returnable:

  • Gift cards
  • Sale items (only regular priced items may be refunded)

Contact Information

If you have any questions about our Refunds and Returns Policy, please contact us:

Blue Light Guard
55 Terry Lane, Brooklyn, New York, 11222
Email: [admin@bluelightguard.shop]

We appreciate your business and strive to ensure your complete satisfaction with our products. Thank you for shopping with Blue Light Guard!

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